These Notices and Terms create a legal agreement between you and Pioneer Motor Bearing Company (also referred to as “Pioneer”) that governs: (1) the information of Pioneer (the “Information”) made available through this Website; (2) the nature of the relationship between you and Pioneer; (3) Pioneer’s use of your information gathered by it through this Website; and (4) your use of this Website, related systems, and the Information (collectively, the “Pioneer Website”, also referred to as “our Website”). By accessing any portion of the Pioneer Website, you are indicating that you have read and understood, and that you assent to be bound by, these Notices and Terms, which may be amended from time to time by Pioneer pursuant to the terms herein. If You do not agree to these Notices and Terms, you are not permitted to access the Pioneer Website.
Transmission of the Information is not intended to create, and receipt does not constitute, a professional engineering-client/customer relationship.
The Information may contain descriptions of jobs in which Pioneer successfully provided engineering, manufacturing, repair or upgrade solutions to its customers. The results of these jobs were dependent on their specific circumstances, and are in no way intended to be predictive of future results, even in what on the surface may appear to be similar circumstances, or offer any type of guarantee or assurance of outcome.
Pioneer Motor Bearing Company’s Data Privacy Protection Policy (below) contains information regarding use of this site, and our privacy and other policies. Any information you may submit in your use of this site is subject to these terms and conditions. Material contained on the Pioneer Website is not intended to constitute professional advice and is provided for informational purposes only.
No Specific Professional Engineering Advice
Our Information is made available for general informational purposes only, and is not intended to constitute specific professional engineering advice for your particular mechanical, machinery, or engineering issue or problem, or to be a substitute for specific advice we are qualified to provide after close consultation with you to gain all the necessary facts.
Without limiting the foregoing, the Information may not reflect the most recent developments in tribology, rotordyamics or other fields of engineering or science, or may not be complete, and may not be accurate or applicable in regards to your particular mechanical, machinery, or engineering issue or problem. Because the Information is general in nature and may not pertain to your specific circumstances, you should not act or refrain from acting based on any Information without first obtaining advice from a professional engineer qualified in the applicable subject matter. Pioneer is qualified to provide you with professional engineering advice in the subject matter of fluid film bearings and seals and related engineering issues, such as rotordynamics and machinery diagnostics; however, in order to assist you, we of course require you to provide us with specific information to evaluate and discuss with you, working together with you to develop one or more appropriate solutions.
You agree that electronic mail sent by you to Pioneer will not be treated as confidential; provided, however, if you are an existing customer of Pioneer and you send an electronic mail to Pioneer pertaining to a purchase order you have placed with us and we have accepted for manufacture, repair, design or other professional engineering services, we will treat such mail as confidential. Notwithstanding the foregoing, you acknowledge that electronic mail and the Internet are generally insecure media of communication, and Pioneer cannot guarantee the confidentiality of any electronic mail sent to or received by it or any information submitted by you to Pioneer through the Pioneer Website.
Data Privacy Protection Policy
Protecting the security and privacy of your personal data is important to Pioneer; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data Pioneer may collect, how Pioneer uses and safeguards that data and with whom we may share it.
PERSONALLY IDENTIFIABLE INFORMATION
When you use our Website, which may be hosted in part or its entirety by a third party, our site will collect information indirectly and automatically through, for example, the use of “cookies” or your Internet Protocol (“IP”) address; see below) about your activities (“Activity Information”). Our site is designed so that you may generally browse it without providing any Personally Identifiable Information (defined below and also sometimes referred to herein as “personal data”). Certain areas of our site, however, may require or allow the voluntarily submission of Personally Identifiable Information (for example, registration to receive Pioneer publications). Pioneer uses your Personally Identifiable Information for the purposes for which it was submitted by you to Pioneer and for Pioneer to send you publications, information and invitations that may be of interest to you. Except as otherwise set forth herein, Pioneer does not share your Personally Identifiable Information with third parties.
“Personally Identifiable Information” means information that would allow someone to identify or contact you, such as your name, physical or electronic mail address, and telephone number; provided, however, that Personally Identifiable Information does not include aggregated information that, by itself, does not permit the identification of individual persons and does not include the Activity Information.
Through our Website, Pioneer will not collect any Personally Identifiable Information unless you voluntarily choose to provide us with it (e.g. by registration, survey, etc.), provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.
PURPOSE OF USE
When you do provide us with personal data (Personally Identifiable Information), we usually use it to respond to your inquiry or provide you access to specific information or offers. Also, to support our customer relationship with you:
we may store and process personal data and share it with our alliance affiliates to better understand your business needs and how we can improve our products and services; or
we (or a third party on our behalf) may use personal data to contact you about a Pioneer offer in support of your business needs or to conduct online or telephone surveys to understand better our customers’ needs.
To clarify, Pioneer may share personal data with third parties, including affiliated firms and third parties performing services for or on behalf of Pioneer. Such services may include communications, database, event management, hosting, mailing, and marketing services. Additionally, Pioneer cannot fully ensure that your personal data will not be disclosed to third parties. For example, Pioneer may be legally obligated to disclose information to the government or third parties under certain circumstances, third parties may circumvent Pioneer’s security measures to unlawfully intercept or access transmissions or private communications, or an error may occur in the administration of the Pioneer Website. In the unlikely event that Pioneer needs to investigate or resolve possible problems or inquiries, Pioneer may ask you to authorize Pioneer to disclose any information about you to government officials as permitted by applicable law.
If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties.
Removal of personal data (Personally Identifiable Information): Pioneer will use reasonable efforts to remove your personal data from our then current Pioneer site at any time upon your written request to us. However, such removal of personal data will not ensure the permanent removal of such personal data from the Pioneer site. For example, such personal data may remain in Pioneer’s archival or backup copies of the Pioneer site.
Pioneer will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:
is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
is necessary to prepare, negotiate and perform a contract with you,
is required by law or the competent governmental or judicial authorities,
is necessary to establish or preserve a legal claim or defense,
is necessary to prevent fraud or other illegal activities, such as willful attacks on Pioneer information technology systems.
COMMUNICATIONS OR UTILIZATION DATA
Through your use of telecommunications services to access our Website, your communications data (e.g. Internet Protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
NON-PERSONAL DATA COLLECTED AUTOMATICALLY
When you access our Website, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Website from which you came, your “IP” address, number of visits, average time spent on the site, pages viewed). We may use this data to monitor the attractiveness of our Website, improve its performance or content and help Pioneer understand how our Website is being used, including the demographics and “clickstreams” of its visitors.
“COOKIES” – INFORMATION STORED AUTOMATICALLY ON YOUR COMPUTER
When you view our Website, some data may be stored on your computer in the form of a “cookie” to automatically recognize your PC next time you visit. “Cookies” are small pieces of information stored on your hard drive, not on the Pioneer Website. You are always free to decline cookies if your browser permits, but in that case, some portions of our Website may not operate properly. An “IP address” is a number that is automatically assigned to your computer when you use the Internet.
Cookies can help us in many ways, for example, by allowing us to tailor a Website to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.
Pioneer will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of “child” or “children” should take into account applicable laws as well as national and regional cultural customs.
To protect your personal data against accidental or unlawful destruction or interception, loss or alteration and against unauthorized or erroneous disclosure or access, Pioneer uses technical and organizational security measures. You should know, however, that Pioneer cannot fully eliminate such risks. We hope this entire statement clarifies Pioneer’s procedures regarding its collection, use and disclosure of your information including Personally Identifiable Information. From time to time, Pioneer may modify our policy. Such modifications will be effective on the date that we post the modified statement to our Website.
LINKS TO OTHER WEBSITES
Pioneer’s Website may contain links to other Websites. Pioneer is not responsible for the privacy practices or the content of other Websites.
You will not use the Pioneer Website in violation of any applicable law. Without limiting the foregoing, You will not use the Pioneer site in connection with (a) the infringement of intellectual property rights including Pioneer’s rights in its marks and its articles and alerts; (b) the unauthorized transmission of unsolicited commercial electronic mail; (c) the transmission of defamatory materials; or (d) fraud. You will not violate, attempt to violate, or knowingly facilitate the violation of the security (including access control or authentication systems) or integrity of the Pioneer Website.
COPYRIGHT IN INFORMATION.
The Pioneer Website is protected by United States and international copyright laws. All rights are reserved. Subject to the terms of these Notices and Terms, Pioneer grants to you a limited, nonexclusive, personal license to access, view, download and print the Information solely for noncommercial and informational purposes. You may not modify the Information in any way and You may not remove or obscure any copyright or permission notices provided on or in connection with the Information. Pioneer does not grant to You any rights in its marks. You are free to hyperlink to any page in the publicly available pages of the Pioneer Site; provided, however, that You agree to remove any such hyperlink upon Pioneer’s written request.
THE PIONEER WEBSITE IS PROVIDED TO YOU “AS IS.” YOUR ACCESS AND USE OF THE PIONEER WEBSITE IS AT YOUR OWN RISK. TO THE EXTENT PERMITTED BY THE LAW IN THE APPLICABLE JURISDICTION, PIONEER DISCLAIMS ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY OF INFORMATIONAL CONTENT, SYSTEM INTEGRATION, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, QUIET ENJOYMENT, AND UNINTERRUPTED OR ERROR FREE OPERATION.
DISCLAIMER OF LIABILITY.
TO THE EXTENT PERMITTED BY THE LAW IN THE APPLICABLE JURISDICTION, PIONEER DISCLAIMS LIABILITY FOR ANY LOST PROFITS OR INCOME, LOST BUSINESS, OR LOST DATA, OR FOR ANY CONSEQUENTIAL, INDIRECT, EXEMPLARY, PUNITIVE, SPECIAL, OR INCIDENTAL DAMAGES ARISING FROM OR RELATING TO THE PIONEER WEBSITE.
THIRD PARTY INFORMATION.
Pioneer may hyperlink to or otherwise make third party information available on the Pioneer Website. This is done solely for the purposes of convenience. Pioneer does not endorse or approve of any such third party information or such third parties.
You agree that any dispute arising out of or in connection with the Pioneer Website or these Notices and Terms will be governed by the laws of the State of California without reference to conflict of laws principles that would require the application of the laws of any other jurisdiction, and you submit to the exclusive jurisdiction and venue of the state and federal courts located in San Francisco County, California. In the event that you gain access to information not intended to be accessed by you, you agree that you will immediately notify Pioneer and lawfully destroy all copies of such information in your possession. See “Contact Us” in our Website to reach us.
QUESTIONS AND COMMENTS
Pioneer will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the Pioneer Data Privacy Protection Policy (e.g. to review and update your personal data), please contact us. As the Internet matures, so will our Data Privacy Protection Policy. We will post changes to our Data Privacy Protection Policy on this page. Please check this page regularly to keep up-to-date.
Pioneer Motor Bearing Company welcomes your comments regarding this statement Data Privacy Protection Policy statement. If you believe that Pioneer Motor Bearing Company has not adhered to this Policy, please contact us by telephone, e-mail, or postal mail.