We start with a solid grounding in tribology. Our engineering manager is an active member of and contributor to STLE (Society of Tribologists and Lubrication Engineers). Our engineers have a thorough understanding of materials, friction, lubrication and wear not merely from their formal education but from actually working with large rotating machinery.
Our knowledge of and experience with radial and thrust bearing theory, materials, operations and maintenance is unsurpassed in our industry. Armed with a full set of complex diagnostic tools, we are ready on short notice to perform an analysis of rotordynamics, critical speeds, thrust bearings, oil cooling systems and bearing damage root cause.
Yet the origins of our engineering solutions arise from a simple habit – listening. Our best ideas don’t begin around a conference table in our offices. They begin with our customer. That’s why the first step in our engineering process is: “We listen.” We know that a superior solution starts with an in-depth understanding of the customer’s needs. So we’re not afraid to crawl around machinery and ask “dumb questions”. We integrate the customer into the design/solution process.
Illustrating the many facets of Pioneer’s Engineering department. Click to enlarge.