When we opened our doors for business, long-distance telephone service in the United States was only 5 years old.

Today, we've taken technology to the cutting edge. We’re providing the best possible transfer of information and e-mail communications with our customers and our manufacturing plants.

We operate a private network between our plants, with full IP frame relay connectivity on the PSINet backbone. This speeds up the transfer of such large files as CAD drawings and customers’ digital pictures of bearing damage from the field.

Our private network insures we can integrate our new business enterprise software with our customers. Later this year, we’ll be providing them with on-line order status capabilities, 24 hours per day, 7 days per week ("24 X 7").

Integrating our two plants digitally ensures that we’ll process inquiries, order status, and technical data as efficiently as possible on an internal basis. This is the foundation for providing our customers with the very best in service and support.

And, of course, by using the latest network, applications and communications software and hardware, we’re confident we won’t have any Y2K problems delaying deliveries.

As a  licensee of Siemens, we're a part of the internal mail system connecting us with all of the Siemens field service offices in the United States. So, when we’re providing bearing repair services as part of a larger project, our communications with the local Siemens office helps us be sure the "left hand knows what the right is doing for the end user customer."

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